Terms

You can order on WhatsApp or in the store. An order is confirmed when our team replies and agrees the piece, size, price and delivery. Adding a piece to your bag on the website does not reserve it. Stock can sell in store the same day.

Please check the size before you confirm. Our size guide is on the contact page. Colours on a screen can look a little different from the fabric in daylight.

Prices are in US dollars and are confirmed with you before the order is final. We accept EVC Plus, Zaad, Sahal and cash. You can pay on delivery, by mobile money, or in the store.

Same-day delivery across Mogadishu for orders confirmed before 4pm. Delivery is free on orders over $60. Other cities, and shipping outside Somalia, are arranged on request and quoted before you pay.

Please give a clear delivery area and a phone number that answers. If we cannot reach you, we will hold the order and message you on WhatsApp.

You can exchange a piece within 7 days if it is unworn, unwashed, and still has its tags. Bring it to Dhool Center or arrange it with us on WhatsApp.

Pieces that have been worn, altered, or washed, and pieces bought in a final sale that we marked as final, cannot be exchanged. If we sent the wrong piece or a faulty one, we will put it right.

The photos, the Dhool name and the logo belong to Dhool. Please do not copy them for another shop. The website is offered as it is. A short outage or a wrong link does not make us liable for losses beyond the price of an order we actually confirmed.

These terms follow the laws of the Federal Republic of Somalia. The current version on this page is the one that applies.

Questions about any of this: call or WhatsApp +252 61 288 1017, or visit us at Isgoyska Shaqaalaha, Makka Al Mukarama Street, Waaberi, Mogadishu.